Privacy Policy

1. An overview of data protection

General information

The following information will provide you with an easy-to-navigate overview of how your personal data will be used when you visit our website. The term “personal data” comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which can be found below.

Data collection on our website

Who is the responsible party for the collection of data on this website (i.e. the “controller”)?

The data on this website is processed by the operator of the website, whose contact information is available under the “Legal Notice” section of this website.

How do we record your data?

We collect your data partly through you sharing your data with us. This may, for instance, be information you enter into our contact form.

Other data is automatically recorded by our IT systems when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website.

For what purposes do we use your data?

A portion of the information is generated to guarantee the error-free provision of the website. Other data may be used to analyze your user patterns. This website collects visitor statistics. This is conducted anonymously. The statistics report e.g. how many visitors have been on the website in a particular month, how long the – anonymous – visitor stayed there and whether or not he or she clicked one or several subpages. The controller is not able to trace these actions back to individual persons. Tracking by Google Analytics is not used.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are corrected, blocked or deleted. Please do not hesitate to contact us at any time under the address disclosed in the “Legal Notice” section of this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Privacy Policy under the “Right to demand processing restrictions” section.

Analysis tools and tools provided by third parties

This website collects visitor statistics. This is conducted anonymously. The statistics report e.g. how many visitors have been on the website in a particular month, how long the – anonymous – visitor stayed there and whether or not he or she clicked one or several subpages. The controller is not able to trace these actions back to individual persons. Tracking by Google Analytics is not used.

2. General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Privacy Policy.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises that which can be used to personally identify you. This Privacy Policy explains which data we collect as well as the purposes for which we use this data. It also explains how, and for which purpose the information is collected.

We hereby advise you that the transmission of data via the Internet (i.e. through email communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

Information about the responsible party (referred to as the “controller” in the General Data Protection Regulation, GDPR)

The data processing controller on this website is:

Anna Kiefer
Adolf-Emmelmann-Str. 83
30659 Hannover

Mobile: 0151 546 74341
Email: info@sprache-medizin.de

The controller is the natural person or legal entity that single-handedly or together with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, email addresses, etc.).

Revocation of your consent to the processing of data

A wide range of data processing transactions are only possible when you give your express consent. You can revoke any consent you have already given us at any time. To do so, all you are required to do is send us an informal notification via email. The legality of any data collection that occurred prior to your revocation remains unaffected by the revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that your data is processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to object to the processing of your personal data based on grounds arising from your unique situation at any time. This also applies to any profiling based on these provisions. To determine the legal basis on which any processing of data is based, please consult this Privacy Policy. If you log an objection, we will no longer process your affected personal data unless we are in a position to present legitimate reasons for the processing of your data which outweigh your interests, rights and freedoms or if the purpose of the processing is to establish, exercise or defend legal claims (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint remains regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract to you or to a third party in a commonly used, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information about, blockage, correction and deletion of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, its source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data corrected, blocked or deleted. If you have questions about this or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in the “Legal Notice” section.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in the “Legal Notice” section. The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or establish legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – with the exception of its archiving – may only be processed subject to your consent or to establish, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited emails

We herewith object to the use of the contact information published in conjunction with the mandatory information to be provided in the “Legal Notice” section to send us promotional and informational material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

3. Recording of data on our website

Cookies

In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after you leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website, so that the website loads faster.

You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies either for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function), are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Privacy Policy.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error-free depiction and the optimisation of the operator’s website. In order to achieve this, server log files must be recorded.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

Hence, the processing of the data entered into the contact form occurs exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You have the right to revoke any consent you have already given us at any time. To do so, all you are required to do is send us an informal notification via email. The legality of any data collection that occurred prior to your revocation remains unaffected by the revocation

The information you have entered into the contact form shall remain with us until you ask us to delete the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). Any mandatory legal provisions – in particular retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be deleted upon completion of the order or the termination of the business relationship. Any statutory retention mandates remain unaffected.

The contact data you shared with us is archived in a customer file until you ask the controller to delete it. Thus, all your contact data does not have to be collected again in case you want to use our services anew. Any sharing of your data with third parties without your express consent shall not occur.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties without your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.